The Employees' Trust Fund Board has 19 Regional Offices throughout the island to serve their members as well as the employers.
Employees' can lodge their complaints against the respective employers for nonpayment of contributions, underpayments and delayed payments to these branches.
Any member could handover their claim applications, check their member balances can obtain any/information or inquiry with regard to the ETF from any branch.
All branches are linked.
Employers are also able to obtain any information with regard to the ETF contributions, surcharge payment, six month returns etc. or any information.
Employers are also can handover their late payments to the branches.
Branches are handling all the relevant information with regard to the ETF employer master file within their respective areas.
Members are able to receive normal claims through Gampaha, Kandy, Matara, Badulla , Rathnapura Nuwaraeliya and Kurunegala Branches.